Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Mindon Ultrament ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and any information you voluntarily provide through forms.
• Usage Data: Pages visited, time spent, referring source, and other browsing behavior.
• Technical Data: IP address, browser type, operating system, and device information.
• Cookie Data: Information collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our services
• To process your requests and respond to your inquiries
• To send educational materials and updates
• To analyze usage patterns and optimize user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that assist us in operating our website and conducting our business.
• Legal Requirements: When required by law or to protect our rights and safety.
• Analytics Services: Third-party tools for understanding user behavior and site performance.

5. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your personal data at any time by contacting us at info@mindon-ultrament.com.

6. Your Rights Under Vietnamese Data Protection Law

As a resident of Vietnam or accessing our services from Vietnam, you have rights under Vietnamese data protection laws, including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict processing of your data
• The right to data portability
• The right to withdraw consent

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. By using our Site, you consent to such transfers.

8. Children's Privacy

Our Site is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

9. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for more information about how we use cookies.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site following such changes constitutes your acceptance of the updated policy.

13. Contact Us for Privacy Concerns

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have privacy concerns, please contact us at:

• Email: privacy@mindon-ultrament.com
• Phone: +84 (28) 3822-8888
• Address: 123 Blockchain Avenue, District 1, Ho Chi Minh City 70000, Vietnam

14. Data Protection Officer

We have appointed a Data Protection Officer to oversee our privacy practices and compliance. You may contact our Data Protection Officer at dpo@mindon-ultrament.com.